Our scalable logistics and fulfillment operation is fully integrated with a customizable claims administration operation to expedite the processing and delivery of replacement handsets. We partner with multiple shipping companies and utilize least cost shipping methods to ensure the lowest freight cost is obtained before shipment.

Program Overview:

• Inventory forecasting to ensure appropriate stock levels to fulfill claims.
• Pick, pack and shipment of individual replacement handsets. Replacement handsets can be shipped activated or not-activated.
• “Least cost” shipping software, by zip-code, to identify the best shipping alternative.
• Expedited shipping options at the customer’s expense.
• Customized collateral with handset activation and damaged unit return procedures.
• Comprehensive reporting with visibility for both customers and clients.

Program Benefits:

• Replacement handsets are immediately scheduled for shipment upon claim approval.
• Relationships with all major shipping carriers to ensure prompt delivery of shipments.
• Significant freight savings based on lowest cost shipping alternatives.
• Comprehensive reporting supports “open book” philosophy.