Assurant Solutions México Privacy Policy

Assurant Daños México, S.A., Assurant Vida México, S.A. and Assurant Servicios de México, S.A. de C.V., companies duly incorporated and licensed to operate in Mexico, provide insurance and service contracts, our products are offered through other companies and our agents (jointly the "related intermediaries"). These other companies may be banks; finance companies; retailers; utilities; automobile dealers; manufactured housing and mortgage companies.

Your trust is our most valuable asset. We safeguard that trust by keeping your non-public personal information or personally identifiable information (called "data" herein) in a secure environment. We go by the terms stated in this Privacy Policy to use, collect, share or disclose such data.

This Privacy Policy gives you examples of the types of data we collect, use, share or disclose; and the kind of companies with whom we share such data. These examples serve only to illustrate; they should not be considered all of the data we may collect, use or share.

Our Privacy Policy is detailed next:

Information We May Collect

We may collect the following data about you:

• Data we receive from you when you enroll, request a service, or file a claim on one of our websites, such as name, address, contract number, credit card issuer and account number, personal identification number, e-mail address, service contract information and claim information.
• Data about your transactions with our company, subsidiaries and/or affiliated companies, and/or related intermediaries; this could be your name, address, telephone number, age, credit card use, insurance coverage, transaction history, claims history and premiums.
• In some cases, data concerning your visits to our Internet web sites and may include session number and user ID. You should review the legal notice, terms of use, site agreement or similar named link appearing on any of our websites that you visit.
• If applicable, we may request and collect personal information of different people other than our clients.

Assurant, its subsidiaries and/or affiliated companies and/or related intermediaries do not collect any personal data unless voluntarily provided by you or as allowed by applicable laws in force. Therefore you acknowledge that you are offering your personal data voluntarily and that such information is true and correct. If you decide you don’t want your information storage in our databases after the credit protection insurance or service contract acquired with us has expired, you may inform us at any time sending an e-mail to the following address atencion.clientes@assurant.com and we will stop using your data and the same will be removed from our database.

Accessing, correcting, removing, or updating personal data.

The right of access to personal data may be exercised by the interested party free of charge as long as such information is requested no more than once every six months, unless a legitimate interest to do otherwise is evidenced. If any piece of information is incorrect, or you wish to update or remove any of them, we will correct, update or remove such information at no cost whatsoever for you. For that purpose, please send an e-mail to atencion.clientes@assurant.com stating in the subject field "Inform", "Modify", "Remove" and/or "Update" as appropriate, together with the object of your request. Alternatively, you may contact:

Assurant Daños México, S.A.
Assurant Vida México, S.A.
Assurant Servicios de México, S.A. de C.V.
German Centre
Av. Santa Fe Nº 170
Colonia Lomas de Santa Fe
México, D.F. 01210
Tel. 5000.1800

Any data provided by you shall be used in the course of our relation with our clients or potential clients in order to deliver products and services to you, facilitate queries management, process requests or grant access to specific information or promotions. We may also use your personal data to contact you regarding promotions to offer you our other products and services we think may be in the furtherance of your eventual commercial interests. We may disclose all of the data we collect as described above to companies that perform marketing services on our behalf, or with whom we have joint marketing agreements. In this regard, the visitor of the site authorizes Assurant to share any personal data provided with its subsidiaries and/or affiliated companies.

Data Disclosure

Assurant shall not disclose your personal data and does not authorize any of its subsidiaries and/or affiliated companies or related intermediaries to do so, unless such disclosure (i) is necessary for providing customer assistance or handling claims, (ii) is requested pursuant to any law or regulation in force or by any governmental or judicial authority (iii) is necessary to file or pursue any claim or to seek judicial redress and (iv) is necessary to prevent frauds or maintain software. Given the technical nature of some of the tasks involved, it is possible that the data be shared with third parties other than Assurant subsidiaries and/or affiliated companies, even though Assurant requires, however, that those with whom we disclose or share your data abide by our Privacy Policy when dealing with your data.

Our Security Procedures

We restrict and limit access to data about you to those employees whom we know have a valid purpose to have access to such data to provide products or services to you. We use security techniques that protect your data. We provide training and communications programs to our employees. These programs educate them on the meaning and requirements of our strict standards for data security and confidentiality. We require those who provide services for us and to whom we provide your data to abide by the same confidentiality measures and security restrictions.

Prohibitions

The user does not have neither the right to place hyperlinks of and to the Assurant Solutions México portal, nor the right to place or use the present or future services and contents of the portal in sites or in personal pages or pages of third parties, without the prior written authorization of Assurant Solutions México.

Changes to this Privacy Policy

We reserve the right to change this Privacy Policy at any time; as a result, the user must carefully read our Policy Privacy terms every time he or she intends to use the Portal.